The Table & Home
Handwoven table linens, placemats, coasters and napkin rings, made slowly, fairly and entirely by hand in partnership with skilled artisan communities.
Frequently asked questions
Are your Pieces made to order?
Many of our Pieces are lovingly made to order by Hand, which means nothing is produced until it is wanted — reducing Waste and honouring the Maker's Craft.
Does COLĒRE offer discounts or sales?
No, never. Pricing our Artisans' Work honestly means not discounting it. We reward our Community with Access and Belonging instead: early Access, first Looks and Gatherings through the Club of COLĒRE.
How long until my Order is dispatched?
Ready pieces are dispatched within 1–2 working days.
Made to order pieces are crafted by hand especially for you, so the timing depends on your design, your chosen materials, and the artisan creating your piece, all agreed with you in your design consultation and confirmed in writing on your order.
As a general guide, please allow around 4–8 weeks for handmade pieces. Where a piece is made by our overseas artisan partners, we ship by tracked express courier, and international conditions can occasionally add a little time — if so, we'll keep you personally updated at every step. We would always rather be honest about timing than rush the craft; beautiful things are worth the wait.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where does COLĒRE deliver?
We ship the Founding Collection across the United Kingdom. UK standard Delivery is via Royal Mail, typically 3 to 4 working Days. A premium express Service is available at checkout for those who would like their Order sooner.
COLĒRE always carries any import Duties or import Fees on Materials brought in for the Makers and the Work, so our Makers and our Customers do not.
Made to order Pieces are crafted by Hand for you, with Timings shared at the point of Order.
Will I be updated on my Order?
Yes — you'll receive Email Updates when your Order is confirmed and again when it is dispatched with Tracking.
Shipping & Delivery
Thank you for shopping with COLĒRE. Every order is carefully packaged with love and intention.
Processing Time: All orders are processed within 1–2 business days (Monday–Friday, excluding UK public holidays). You'll receive a dispatch confirmation email with your tracking number once your order is on its way.
UK Delivery Royal Mail Tracked 48 £4.99 (estimated 2 business days after dispatch)
Royal Mail Tracked 24: £6.99 (estimated 1 business day after dispatch) Royal Mail
Special Delivery: £15.75 (guaranteed next day by 1 pm, fully insured, recommended for high value orders)
Free standard shipping on orders over £150
EU Delivery Royal Mail International Tracked, £14.99 (estimated 3–7 business days after dispatch)
International Delivery Royal Mail International Tracked, £23.99 (estimated 5–10 business days after dispatch). Please note that international orders may be subject to local customs duties and import taxes, which are the responsibility of the recipient.
Sustainability: We ship using Royal Mail, who operate one of the UK's largest electric vehicle fleets. We also use plastic free, recycled, or recyclable packaging wherever possible, because how we ship matters as much as what we ship. Questions? If you have any questions about your order, please get in touch with us at support@clubcolerecom.
What is your Returns Policy?
Ready Made Pieces may be returned within 14 Days in their original Condition. As Made-to-order Pieces are crafted individually for you, they are exempt from standard Cancellation and cannot be returned unless faulty, in line with UK Consumer Law. Please see our Refund Policy for full Details.
My Piece arrived damaged — what do I do?
We're so sorry. Email us at support@clubcolere.com with a Photo, and we'll make it right.