Your Membership auto-renews (monthly or annually, as chosen), and you may cancel anytime from your Account. 28-day Cooling-off: cancel within 28 Days of joining or renewing for a full Refund. 

After 28 Days, Memberships are non-refundable but transferable you may pass yours to another Person. Loyalty: spend to £1,000 and The Grove is yours for life; spend £3,000 and The Orchard is yours for a year, renewing with each further £3,000 (while your Membership is active; non-transferable). 

Care & Repairs (Orchard and Heartwood): we lovingly mend minor Wear and Tear  post your Piece to us and we'll return it within a few Weeks. 

The Heartwood is by Application; Payment is taken only once you are welcomed in.